Pylon Communications LLC is based in Sonoma County California and has been providing quality communication solutions for K-12 schools and NPOs since 2016. Pylon has always competed on quality, not price, and has always focused on the human experience, by hiring friendly and experienced technicians to service our clients.

Calls Anywhere, Anytime

Make and receive calls anywhere whether you're using a phone or any device using Windows, Mac OS, iOS, or Android.

Fast & Easy Install

As quickly as devices can be purchased you can start using your new phone system. Bring your number with you!

Local Dedicated Support

Tired of waiting? Talk to a real, local person and get help today.

Buy Phones

Bring Your Own Phones

Bring your cellphone, tablet, laptop, or desktop!

You have the comms

Specializing in K12 and non-profits, we provide a modern phone service. Telephone numbers continue to be the largest technology network in the world, they are here to stay.

Intrigued or a current customer looking for contact information? Submit the following form and expect a reply within 1 day, except on weekends.

Why is Pylon Communications the best Communications System for your business?

Because of our Features

K12MSPNPO
Competitive Pricing Quarterly improvements continually add value.Reseller Portal Become a reseller, make money, and manage all your clients from one portal.Competitive Pricing Quarterly improvements continually add value.
PA Integration Make an announcement from any phone.Control & Visibility Use tools to manage and debug your account easily. Excellent documentation & easy escalations.Keep Your Number Smooth and fast transition of services.
Keep Your Number Smooth and fast transition of services.API & Zapier 100% API coverage to serve your advanced needs. Quickly connect many other apps to receive alerts or make changes.High Availability Over 99.999% uptime with seamless failover to many data centers.

PRICING
Our pricing is granular to be fair and accurate to meet the needs of our customers. When comparing to “per seat” pricing, we average about $11.40/month per user. Use our monthly service calculator to see an estimate for your business. See below for a detailed breakdown.

Line ItemPriceNote
Service Fee$9.99Due to our granular billing we separate out all costs. This fee covers administrative costs.
Account Admin (Support Contact)$9.99Admin users are authorized to make changes to the system and receive email and phone support.
Telephone Device$4.99Each phone device, usually attached to a User. This can be a physical phone, soft phone, fax adapter, or Mobile App.
Telephone Number (TN)$1.49A number to receive calls and to use as your caller ID.
Toll-free Telephone Number (TFTN)$5.99A number to receive calls at no charge to the caller. Incoming calls are $0.0219 per minute, Incoming Channel’s do not apply to toll-free incoming.
Location (e911)$2.99Display address and description when dialing 911. Additional information (ex: room #) can be included.
User/Alias$4.99Each alias/user on an account. Users may be staff, positions, or phone locations.
Voicemail Box$0.99A unique voicemail box. Can be attached to the user or for the business, department, or program.
Conference Room$0.99Conference rooms can be attached to a user or shared.
Fax Device (Fax ATA)$9.99An analog fax machine connected through an ATA configured for faxes.
Fax Box (Email-to-Fax)$4.99A unique virtual fax box with the ability to send and receive faxes through email and apps.
Incoming Channel$9.99Unlimited incoming minutes for one external call. When all channels are being used, minute charges apply.
Incoming Minutes$0.0059/minCalls coming from external numbers when your Incoming Channel(s) are being used.
Outgoing Channel$29.99Unlimited outgoing minutes for one external call. When all channels are being used, minute charges apply.
Outgoing Minutes$0.0099/minCalls to external numbers when your Outgoing Channel(s) are being used.